Privacy Policy
Onda Lending Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our online forms.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both information you voluntarily provide and information automatically collected when you use our website.
Information You Provide
When you fill out forms or contact us, we may collect:
-
Name
-
Email address
-
Phone number
-
Mailing or property address
-
Employment and income information
-
Loan inquiry details (loan amount, property type, credit-related information you choose to share)
-
Any other information you submit through forms, applications, or communications
Automatically Collected Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type and device information
-
Pages visited and time spent on the site
-
Referring website
-
Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
-
Respond to inquiries and provide mortgage-related services
-
Evaluate eligibility for loan programs
-
Process and support loan applications
-
Connect you with lending partners, investors, or service providers as part of the loan process
-
Improve our website, services, and user experience
-
Comply with legal, regulatory, and licensing requirements
-
Prevent fraud, unauthorized access, or other illegal activity
3. How We Share Information
We may share your information only as necessary to provide mortgage-related services, including:
-
Lending institutions and investors involved in loan processing or underwriting
-
Credit bureaus and verification services
-
Third-party service providers (such as CRM systems, email platforms, and marketing tools)
-
Regulatory agencies, government authorities, or legal requests when required by law
We do not sell your personal information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Improve website functionality and performance
-
Analyze website traffic and usage trends
-
Support marketing and remarketing efforts (if applicable)
You may disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.
5. Your California Privacy Rights
If you are a California resident, you are entitled to certain rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
-
The right to know what personal information we collect, use, and disclose
-
The right to request access to your personal information
-
The right to request deletion of your personal information (subject to legal exceptions)
-
The right to correct inaccurate personal information
-
The right to opt out of certain data sharing or “sale” of personal information (we do not sell personal information)
To exercise your rights, please contact us using the information below.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.
9. Do Not Call / Marketing Communications
By submitting your information through our website, you may be contacted by Onda Lending Inc. or its authorized representatives via phone, email, or text message regarding mortgage products and services.
You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, you may contact us at:
Onda Lending Inc.
Email: Rachel@OndaLending.com
Phone: 775-781-0866
Address: 2235 Encinitas Blvd, Suite 206, Encinitas, CA 92024